Frequently Asked Questions

QP Publishing FAQ's

Can anyone order from QPBooks.ca?

Yes, anyone can order publications on QPBooks.ca. Account customers such as schools, municipalities, ministries and other government funded agencies, should enter as an "Account Customer" as they may be entitled to a discount. Visit our homepage onHow to Become a Customer for more information.

How much is shipping?

Shipping is based on the total amount of your order.

How long will it take before goods received?

On an average 5 – 7 business days.

What is your return policy?

Click here to view our return policy.

How can I find a publication if I only know the ISBN number?

Once you have entered QPBooks.ca, key in the ISBN number (format: 0-0000-0000-0) in the search field at the top of the page.

How do I find a publication if I only have part of the title?

  • From the Advanced Search page
  • Within the Search field (after Restrict By Ministry) key the word as a keyword in this field.
  • Select the following options available below the search field:
  • exact phrase
  • alphabetically
  • and 20 results and select the option: Remember by Search settings