Telus Mobility Contacts

Changing your BlackBerry or phone number.

In the event that you need to change your device number because you have moved to another region in the Province, you can do this at your nearest TELUS Mobility Dealer Centre.

Removing a network feature.

Contact your Province of BC Sales Associate in TELUS Mobility’s Corporate Client Support at 1-800-377-5011 between the hours of 8 am to 5 pm Monday to Friday or send them an email request to corp34.tm@telus.com.

Reporting your phone lost or stolen.

Contact your Province of BC Sales Associate in TELUS Mobility’s Corporate Client Support at 1-800-377-5011 between the hours of 8 am to 5 pm Monday to Friday or send them an email request to corp34.tm@telus.com.

Acquiring an accessory for your phone or BlackBerry.

Accessories for your phone or BlackBerry can be purchased through your nearest TELUS Mobility Dealer Centre.

Acquiring a user guide for your handset.

You can download your specific user guide for your handset at www.telusmobility.com.

Consolidating and reviewing customized billing and reporting options.

Contact Laurel Halstead at 250-213-7783 or email laurel.halstead@telus.com.

Training for your Branch Managers on

www.mytelusmobility.com site.

Contact Laurel Halstead at 250-213-7783 or email laurel.halstead@telus.com.

Your phone is broken.

Contact your nearest TELUS Mobility dealer.

You are in the USA and are having a problem accessing your voicemail or emails.

You can call *611 from your handset to connect to the network assistance team.